Orders & Shipping
Trash.Berlin orders are delivered Monday to Friday between 9am and 5pm (GMT+2). Our Courier provider is DHL. As every order is unique, shipping costs will vary depending on the size, weight, and destination of your chosen items. For those last-minute purchases, Express delivery is available to most destinations.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Trash.Berlin cannot take responsibility for customs clearance delays, Covid-19 delays or failed payment approval, though we will try to minimise any potential delays.
DUTIES & TAXES
We include the cost of taxes and duties in your order, so you won’t need to pay any additional fees if you are located in any of the European Union Countries.
If you are ordering from within your own customs zone or region, import duties will not be applicable however you may need to pay VAT or local sales taxes.
If a DAP (Delivery At Place) destination is selected (i.e. customers outside of the destinations listed above), the price you pay to Trash.Berlin will exclude all relevant import duties and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our carrier to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority before placing a DAP order.
SHIPPING TO USA
For international orders shipped to customers in the US, please be aware that US Customs may ask for your IRS, EIN or SSN number before enabling delivery to your address. You will normally have one week to provide this information before your order is returned to the Trash.Berlin partner for a refund.